FAQs

1. What products do you offer?
We offer makeup, hair care, nail essentials, and skincare products that focus on quality, comfort, and everyday use.

2. Are your products safe to use?
Yes. Every item in our store is reviewed for performance and safety before it’s added to our collection.

3. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times are shown at checkout.

4. How long does delivery take?
Delivery times vary by location. Most orders arrive within 5 to 15 business days.

5. Can I return or exchange a product?
If your item arrives damaged or different from what you ordered, you can request a replacement within 3 days of delivery.

6. How can I contact support?
You can reach us anytime at info@glonova.com.

7. Do you offer order tracking?
Yes. Once your order is shipped, you’ll receive a tracking link by email.

8. Are your products suitable for all skin types?
Most of our items work well for all skin types. Product pages mention any specific recommendations.